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Persuasão e influência

Influencing: YOU and Your Impact

Greeting and welcome

Definition of good Influencing and what can get in the way

Different kinds of authority and the influencing techniques

Influencing techniques part I

Personal Power: Body language and behaviour


Influencing: Other People / The Audience

Influencing techniques part II

Influence in teams

Dealing with difficult interaction styles of other


Influencing: More details and techniques

Reciprocity

The Influence Model


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